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Terms and Conditions

Effective date:

These Terms and Conditions explain the basis on which you may use the Ashen Decor website, make an enquiry or booking, visit the venue, or take part in an offered activity.

Ashen Decor is an independent Australian restaurant and offline poker card lounge. By continuing to use the website or relevant venue services, you indicate that you accept these terms. If you do not agree with them, please do not use the website or proceed with an enquiry, booking or activity.

Ashen Decor brings together modern dining, hospitality, face-to-face poker sessions, social card-lounge experiences, tabletop games and private gatherings. These terms apply in that practical venue context.

Poker is offered in person at the venue as a social tabletop activity. Ashen Decor does not provide an online poker service, and nothing on this website should be read as an invitation to take part remotely.

Using this website

  1. Permitted personal use

    You may use this website for lawful, personal purposes connected with learning about Ashen Decor, dining, offline poker, social tabletop activity, events and enquiries. The website is intended to assist diners, poker and tabletop-game enthusiasts, beginners, community members and group hosts in understanding the venue. Please do not interfere with the website, attempt unauthorised access, or use it in a way that disrupts other visitors. You are responsible for ensuring that information you submit through any available form is accurate and current.

  2. Please note

    Information may change

    We aim to present useful venue information, but menu items, availability, event details, session information and other venue content can change. Please confirm the details that matter to your plans when making an enquiry or booking. This is especially helpful for group arrangements, dining choices and activity participation. Website information is provided as a guide and should not be treated as a promise that a particular item, arrangement or time will remain available.

  3. External services and links

    For convenience, the website may include links to third-party websites or services. Ashen Decor does not control their content, availability or practices, and a link does not mean that we endorse the third party. Before using an external service, please review that provider’s own terms and privacy information. Your use of a third-party website or service is governed by the arrangements that apply to it, not these terms.

Bookings, enquiries and private gatherings

  1. Requests and confirmation

    A table booking, poker-session request or private-event enquiry is subject to venue confirmation and to the details communicated for that specific arrangement. An enquiry helps us understand what you are planning; it is not, by itself, a confirmed arrangement. When you contact us, please provide accurate and current contact details so that relevant information can be shared with you. Ashen Decor supports table reservations, offline poker-session interest and private-event planning, with each request considered in its own venue context.

  2. Accurate group and occasion details

    Booking and event organisers help us prepare an appropriate hospitality experience by sharing relevant details honestly and updating us if plans change. Where useful, this may include:

    • expected party size;
    • preferred timing;
    • accessibility needs; and
    • relevant occasion details.

    Please only provide information that is relevant to your arrangement. Keeping these details current helps the venue understand your request without creating a guarantee of a particular seating, menu item or activity format.

  3. Venue discretion and changing arrangements

    Ashen Decor may need to adjust availability, seating, activity arrangements, menu items or event details where reasonably necessary for venue operations, safety or hospitality service. We will communicate relevant changes where practical, particularly when they affect an arrangement already discussed with you. Menu items and availability remain subject to change, and a change will not be treated as a general withdrawal of the venue experience. Please consider the most recently confirmed details as the relevant guide for your visit.

    Venue arrangements are shaped around service, shared comfort and the practical needs of each gathering.

Offline poker and social tabletop play

  1. Respectful participation

    Participants must treat staff and fellow guests respectfully, follow reasonable venue directions and help maintain an inclusive, comfortable social environment. Beginners and experienced players alike should be able to participate comfortably. Disruptive, unsafe or inappropriate behaviour may result in a person being asked to stop participating or leave the relevant activity area. This approach supports a welcoming shared space for community members, poker and tabletop-game enthusiasts, and guests discovering social play for the first time.

  2. Activity arrangements

    Session formats, seating, table allocation, social-game availability and hosted activity details may vary and remain subject to venue arrangements. Guests should follow instructions provided for the relevant session or tabletop activity. The following practical elements may change from one arrangement to another:

    Format
    The style of social tabletop activity offered.
    Seating
    How guests are placed at a table or activity area.
    Availability
    What can reasonably be accommodated at the venue.

Venue conduct, safety and responsibility

  1. At the venue

    Shared-space care

    All guests are asked to act considerately toward staff, other guests, furnishings, food service and shared tabletop spaces. Please follow reasonable instructions relating to safety, service flow and respectful use of the venue. Ashen Decor may refuse or end participation in an activity where conduct is unsafe, disruptive or inappropriate. This is intended to protect the welcoming, social character of a restaurant and offline card lounge, including dining occasions and private gatherings, while allowing staff to manage the venue with care.

  2. Personal belongings and participation

    Guests remain responsible for their personal belongings and for making their own decisions about attendance and participation in venue activities. Please take reasonable care of items you bring with you and consider what is suitable for your own circumstances. Nothing in these terms is intended to limit rights or protections that cannot lawfully be excluded. Our aim is to state practical expectations clearly, not to remove responsibilities that the law requires us to retain.

    Care for one another and the shared setting helps every visit feel considered.

  3. Lawful limits

    Any limitation or exclusion described in these terms applies only to the extent permitted by applicable law. Nothing here excludes rights that cannot be excluded under Australian law. If a provision cannot operate as written, it should be read only as far as the law allows while the remaining terms continue to apply.

Content, privacy and updates

  1. Website content

    The website’s text, photography, visual identity, layout and other materials are owned by, or used with permission by, Ashen Decor. You may view the website for ordinary personal purposes and share a page link with others. You must not copy, adapt, reproduce or reuse its materials without permission, except where the law allows. This helps preserve the integrity of the Ashen Decor website and the context in which its information is presented.

  2. Privacy and submitted information

    Personal information submitted through the website is handled in accordance with Ashen Decor’s Privacy Policy. Please review that policy before providing personal information through an enquiry or booking route. These terms do not repeat the policy’s details. They simply explain that the privacy information is separate and should be read alongside this document when you choose to provide information to the venue.

  3. Updates to these terms

    Ashen Decor may update these terms from time to time. The current version will show its effective date at the top of this page. Please review the terms when returning to use the website or venue services, particularly before relying on information for an enquiry, booking or activity. Updates are presented as the current terms for future use of the relevant website or venue service.

    Current effective date:

Questions about these terms

Terms questions

If you have a question about these Terms and Conditions, please contact Ashen Decor by email and identify your enquiry as relating to terms where helpful. We can then consider your question in the context of the website, venue service, booking, enquiry or activity you are asking about.

Governing context

These terms are governed by the laws applicable in New South Wales, Australia, to the extent permitted by law. Nothing in this statement removes rights that cannot lawfully be excluded. This document is current from its effective date of and is intended to give visitors a clear, practical basis for using Ashen Decor’s website and venue services.